The people in authority who make the rules interfere with the people who know how to do the job and are in direct contact with the situation. The people who make the rules know nothing about the work they’re interfering with.
-Kevin Carson, Why Self-Organized Networks Will Destroy Hierarchies
Kevin’s post give me food for thought. It’s my preference not to abstract the hierarchy / network thing into information but view it as people problems or challenges. Tummeling is a kind of human self-networking that happens even within hierarchies. Many corporations function because there are individuals who take it upon themselves to make connections and bring people together across “silos” (man I hate that word). Sometimes it’s an admin assistant or project manager or someone with low “authority status” (something else Carson’s post critiques, the mistake hierarchy managers make when they look to what they see as authority rather than actual experience).
What’s most important to me about what Carson refers to as “people who know how to do the work” is not their abstract knowledge but what is experiential. Experience happens in the present. It’s where all real authority and creativity emerges.